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Knowledge Base

Frequently Asked Questions

Answers to common questions about World Cup Hub.

01

Is World Cup Hub licensed and regulated, and which authority oversees it?

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Yes, World Cup Hub is licensed by the Malta Gaming Authority (MGA) and also holds a UK Gambling Commission licence, ensuring compliance with strict player protection and fair gaming standards. All bets are monitored by independent auditors, and the platform uses SSL encryption to protect user data. It also adheres to responsible gambling guidelines.

02

What types of bets can I place on World Cup matches at World Cup Hub?

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You can place moneyline (win/draw), handicap, over/under total goals, correct score, first goalscorer, and live in‑play bets. All markets are quoted in decimal odds; accumulators let you combine multiple selections for higher odds. Please note some markets may have bet limits and are subject to availability until the match starts.

03

How do I verify my account and why is verification required at World Cup Hub?

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After registering, you must upload a clear copy of a government‑issued ID (passport, driver’s licence) and a recent proof of address (utility bill, bank statement). Verification is required to comply with anti‑money‑laundering (AML) regulations and to prevent under‑age gambling; once approved your account is fully unlocked within 24 hours. Until verification is complete, deposit and withdrawal capabilities may be limited.

04

What are the wagering requirements for the welcome bonus at World Cup Hub?

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The welcome bonus is a 100 % match up to $200 with a 30× playthrough on the bonus amount only. You have 14 days from the moment you claim the bonus to meet the 30× requirement; only bets with odds of 1.50 or higher count toward the wagering. Once the requirement is met, the bonus winnings become withdrawable, and any unused bonus funds are removed after the deadline.

05

What happens to my bet if a World Cup match is postponed or cancelled on World Cup Hub?

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If a match is postponed before kick‑off, all pre‑match bets are void and the stake is returned unless the match is rescheduled within 48 hours (per house rules). For in‑play bets, if the match is abandoned after a market has been settled, that result stands; any unsettled markets are void and stakes refunded. The platform updates the bet status automatically and notifies you via email.

06

How can I withdraw my winnings from World Cup Hub and what are the processing times?

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You can request a withdrawal via bank transfer, Visa/Mastercard, Skrill, Neteller, or crypto (BTC, ETH, USDT). E‑wallet withdrawals are usually processed within 24 hours, while bank transfers take 3‑5 business days. First‑time withdrawals require full account verification; a small processing fee may apply for certain methods, and you can check the exact limits in the ‘Cashier’ section.